Support for new arrivals

Our Programs

Complex Case Support

Provides specialised and intensive case management services to support recently arrived refugees who have specialised or complex needs, within the Hume region of North East Victoria.

Humanitarian Settlement Services

Provides support for new settlers in Australia who have been granted entry on humanitarian grounds. These services primarily cover the Greater Shepparton and Moira Shire, however services are delivered throughout the Hume Region.

Reconnect Newly Arrived Youth Specialist Service

A program to support newly arrived young people to Australia, who are homeless or at risk of becoming homeless in the greater Shepparton area.

Settlement Services

Supports permanent residents who have arrived in Australia in the last five years, assisting them to become self-reliant and achieve independence in a new environment.

Status Resolution Support Services (SRSS)

Provides basic support to those seeking asylum in Australia and based in the Hume Region, who are awaiting an outcome on their protection visa application.

Cultural Connections

Focuses on families in the Hume Region who have experienced separation as a result of their refugee experience.